bd278 Privacy Policy

bd278 may collect the following types of information:

Identity Information

• Full name, date of birth, and information related to national ID or passport
• Email address and contact details
• Account username

Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (only the portion required for transaction verification)
• Bank account details (where applicable for withdrawals)
• Deposit and withdrawal transaction history

Technical Information

• IP address, device type, and operating system
• Browser information and cookie data
• Session duration and activity logs on the platform

Gaming Activity Information

• Play history, bet amounts, and winning records
• Preferred game types and casino game categories
• Records of bonus and promotion usage

bd278 collects your information in the following ways:

• Directly provided: Information you give us during account registration, login, transactions, or support requests.
• Automated collection: Information about your browsing and usage patterns is collected automatically through cookies, web beacons, and similar technologies.
• Third-party verification: Receiving necessary information from trusted third parties as part of the identity verification (KYC) process.
• Payment processors: Collection of financial information via bKash, Nagad, Rocket, Upay, or bank transactions.

Collected information is used for the following legitimate purposes:

Service Operation and Improvement

• Creating, verifying, and maintaining accounts
• Processing deposit and withdrawal transactions
• Providing bonuses, rewards, and VIP benefits
• Resolving technical issues on the platform

Legal Compliance

• Completing identity verification and Anti-Money Laundering (AML) processes
• Complying with applicable laws and regulations
• Detecting and preventing fraud

Customer Support and Communication

• Managing support tickets and live chat requests
• Sending important account notifications by email
• Providing relevant promotional information where applicable (subject to your consent)

Ensuring Responsible Gaming

• Monitoring patterns of excessive play and imposing limits where necessary
• Supporting users under the Responsible Gaming policy

bd278 places the highest importance on the security of your information. We transfer and store all your data using SSL (Secure Socket Layer) encryption technology.

To protect information stored on our servers against unauthorized access, disclosure, alteration, or destruction, we have implemented industry-standard technical and organizational measures. These include:

• Encrypted database storage systems
• Regular security audits
• Restricted staff access — only authorized personnel can view personal information
• Two-Factor Authentication where applicable

Information will be retained for as long as required under legal obligations. Even after an account is closed, certain information may be retained for a defined period to meet regulatory requirements.

bd278 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Service Provider Partners

Only the necessary information is shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay, bank), identity verification, and technical infrastructure services. These partners may not use your information for their own purposes.

Legal Authorities

Information may be provided to law enforcement agencies when required by court order, government directive, or lawful investigation.

Fraud Prevention

bd278 reserves the right to notify relevant authorities if suspicious activity related to money laundering or fraud is detected.

Cookies are used on the bd278 website. Cookies are small data files stored in your browser that help improve the functionality of our website.

Types of Cookies

• Essential cookies: Required to maintain login sessions and for the core functionality of the site.
• Functional cookies: Used to remember your language preferences and settings.
• Analytics cookies: Used to understand site usage patterns, which helps us improve our services.

You can disable cookies by changing your browser settings. However, this may limit some functionality of the website.

You have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (where no legal obligation applies).
• Right to restrict processing: The right to request that the use of your information be limited in certain cases.
• Right to withdraw consent: The right to withdraw consent previously given for marketing communications at any time.

To exercise these rights, contact our support team. We will process your request as promptly as possible.

bd278 strictly does not provide services to persons under 21 years of age. Age is verified at the time of registration and confirmed through identity documents during the account verification process.

If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed.

bd278 reserves the right to amend this Privacy Policy at any time. If a significant change is made:

• The updated policy will be published on this page
• Registered users will be notified of the changes by email
• For significant changes, confirmation may be requested at the time of login

Continued use of the platform after the updated policy is published will be considered acceptance of the new policy.

The bd278 platform may occasionally reference third-party websites. These external sites have their own privacy policies and are outside bd278's control. It is recommended that you read their respective policies before using those sites.

bd278 is not responsible for the security of your information on third-party websites.